PRACTITIONER (?)
Banks process millions of transactions daily, from ATM withdrawals to digital payments. Each transaction carries costs that, if not measured accurately, erode profitability. This course teaches participants to design and implement transaction cost models that reveal the true economics of banking services. Learners will explore methodologies for assigning costs across transaction types, channels, and customer groups, enabling precise profitability insights.
Ideal for banking costing teams, finance managers, operations analysts, and strategy consultants seeking to optimize cost efficiency and improve product and channel profitability.
PROFESSIONAL (?)
The shift from branch-based to digital banking has transformed the industry’s cost structure. This course provides practical frameworks to measure, compare, and manage the economics of physical and digital channels. Learners will understand how customer preferences, operating costs, and technology investments shape profitability across these channels.
Best suited for banking costing teams, financial controllers, channel strategy professionals, and operations leaders responsible for steering branch–digital transformations.
MASTER (?)
From loans and mortgages to credit cards and deposits, every banking product has unique cost and revenue dynamics. This course enables learners to analyze product profitability with precision, uncovering which offerings create sustainable value and which drain resources. Real-life case studies bring these frameworks to life.
Designed for costing teams, product managers, finance business partners, and strategy consultants working to optimize product portfolios in banking
PRACTITIONER (?)
Claims are at the heart of the insurance business, yet processing them consumes significant resources. This course equips learners with frameworks to analyze claims processing costs, measure efficiency, and design strategies that balance customer service with financial sustainability.
Suited to insurance costing teams, finance professionals, claims managers, and operational leaders aiming to streamline claims handling while protecting profitability.
PROFESSIONAL (?)
Insurance products perform differently across customer segments, influenced by risk, behavior, and cost-to-serve. This course provides the tools to analyze profitability at the segment level, ensuring portfolios remain balanced and sustainable.
Best for costing teams, actuaries, pricing analysts, and insurance strategy consultants focused on improving policy portfolio performance.
MASTER (?)
Managing risk is fundamental in insurance. This course explores risk-adjusted cost allocation methods and how reinsurance structures affect overall profitability. Learners will gain the ability to balance risk, cost, and returns in insurance portfolios.
Ideal for insurance costing teams, actuaries, reinsurance managers, and financial controllers working to link cost allocation with risk management.
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