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Academy

Welcome to the OnPoint Learning Hub provides a structured pathway of certifications to help professionals develop expertise in costing. There are 9 key topics each with 3 levels of expertise

TOPICS: Telecom | Banking | Insurance | Manufacturing | Healthcare | Public Sector | Logistics | Retail | Energy & Utilities

Telecom

Network Cost Modeling

PRACTITIONER (?)

Course Introduction
Telecom operators face massive capital and operating costs in building and maintaining networks. This course provides the tools and frameworks to model those costs in a structured, transparent, and decision-ready way. Learners will work through real-world cases to analyze fixed versus variable cost structures, investment trade-offs, and long-term cost recovery models — essential for ensuring both financial sustainability and competitive pricing.

Expected Outcomes

  • Develop robust network cost models incorporating infrastructure, maintenance, and technology refresh cycles.
  • Differentiate fixed, variable, and shared costs to improve allocation accuracy.
  • Evaluate cost recovery and ROI for new technology rollouts (e.g., 5G, fiber).
  • Apply scenario analysis to test the impact of regulatory changes, pricing shifts, and customer demand trends.

 

Ideal Candidate
Best suited for telecom costing teams, financial analysts, strategy consultants, and network operations managers who need to justify investments and optimize cost efficiency in network expansion and modernization.

Customer & Region Profitability

PROFESSIONAL (?)

Course Introduction
Profitability in telecom doesn’t stop at the product level — it varies dramatically by customer type and geographic region. This course equips learners with practical methods to measure, analyze, and manage profitability across diverse customer bases and markets. By exploring both high-ARPU and low-ARPU segments, participants will learn how to tailor strategies to maximize growth and margin.

Expected Outcomes

  • Segment customers and regions by profitability contribution, not just revenue.
  • Build analytical models that capture cost-to-serve across urban, rural, and emerging markets.
  • Identify unprofitable customers or regions and develop corrective strategies.
  • Apply profitability insights to guide pricing, marketing, and expansion decisions.

 

Ideal Candidate
Designed for telecom costing teams, finance managers, pricing specialists, and strategy professionals who want to optimize customer and regional portfolios for sustainable profit growth

Bundled Service Pricing Analysis

MASTER (?)

Course Introduction
Bundles are a cornerstone of telecom strategy, yet they present unique costing and profitability challenges. This course trains learners to evaluate bundled offerings — such as voice, data, and streaming services — to ensure they are priced competitively while maintaining profitability. Real-life simulations and case studies will show how bundled services affect customer behavior, churn, and margin.

Expected Outcomes

  • Understand the economics of bundled pricing models across multiple services.
  • Allocate costs accurately within bundled offerings to avoid hidden margin erosion.
  • Model customer lifetime value impacts of bundle adoption and churn.
  • Design bundle strategies that balance market competitiveness with financial sustainability.

 

Ideal Candidate
Perfect for costing teams, product managers, commercial finance analysts, and pricing strategists in telecom aiming to refine bundled service portfolios and improve profitability outcomes.

Retail
retail academy

SKU & Category Profitability

PRACTITIONER (?)

Every SKU and product category carries unique cost and profit dynamics. This course provides the tools to measure SKU-level profitability, guiding decisions on assortment, pricing, and promotions.
  • Calculate profitability at the SKU and category level.
  • Identify low-performing products to rationalize portfolios.
  • Support strategic assortment and pricing decisions.
  • Improve margins across categories through data-driven insights.

Best for retail costing teams, category managers, and commercial finance partners managing product portfolios.

Omnichannel Cost Allocation

PROFESSIONAL (?)

Retailers operate across stores, online, and hybrid channels. This course shows how to allocate costs fairly across channels, enabling informed strategy and pricing decisions.

  • Allocate shared costs across channels with accuracy.
  • Model profitability by channel and customer journey.
  • Identify hidden costs in omnichannel operations.
  • Support channel strategy with financial transparency.

Ideal for costing teams, finance managers, and retail strategy professionals optimizing channel mix profitability.

Promotion & Markdown Impact Modeling

MASTER (?)

Promotions and markdowns can drive sales — or destroy margins. This course provides analytical methods to measure their true impact, ensuring promotional activity delivers sustainable value.

  • Model the cost and profitability impact of promotions.
  • Measure markdown effects on category and store margins.
  • Analyze cannibalization and halo effects.
  • Design promotion strategies that protect profitability.

Designed for costing teams, merchandising managers, and retail finance partners involved in promotion planning and analysis.

Tariff Design & Cost Recovery

PRACTITIONER (?)

Tariff structures are vital for balancing cost recovery with affordability and fairness. This course equips learners to design and evaluate tariffs that meet regulatory and financial goals.
  • Build tariff models aligned with cost recovery objectives.
  • Assess tariff impacts on customer groups.
  • Balance regulatory compliance with profitability.
  • Support sustainable utility business models.

For energy costing teams, pricing analysts, and regulatory managers designing tariffs and rate structures.

Peak Demand vs Base-Load Costing

PROFESSIONAL (?)

Energy providers face major challenges in managing demand peaks. This course provides tools to analyze peak versus base-load costing, guiding pricing and investment decisions.

  • Differentiate cost structures for peak and base-load supply.
  • Model capacity and cost implications of demand patterns.
  • Support investment in demand management programs.
  • Improve financial resilience of energy providers.

Best suited for costing teams, energy analysts, and finance managers working on capacity and pricing strategies.

Asset Lifecycle & Carbon-Adjusted Costing

MASTER (?)

Energy assets carry long lifecycles and growing sustainability demands. This course provides frameworks for lifecycle costing and integrating carbon adjustments into financial models.

  • Calculate full lifecycle costs of energy assets.
  • Integrate carbon costs into asset evaluations.
  • Assess trade-offs between short-term and long-term costs.
  • Support sustainability and investment strategies.

Designed for costing teams, asset managers, and sustainability finance professionals optimizing energy asset portfolios.

Energy & Utilities

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